Refund Policy


At Applaud, we connect customers with digital product vendors and software creators across the Philippines. As a marketplace platform, we do not sell directly to customers. This means that refunds, returns, or exchanges are handled directly by the vendors.

🛒 Vendor Responsibility

Each vendor on Applaud is required to clearly state their own refund and cancellation policies on their product pages or storefront. Before purchasing, we strongly encourage customers to review these policies.

💬 How to Request a Refund

If you would like to request a refund:

  1. Contact the vendor directly through the messaging or contact options provided on their Applaud vendor page.

  2. Provide your order details, reason for the request, and any supporting information.

  3. Vendors will respond to your request according to their stated policy.

đŸš« No Refunds from Applaud

Applaud is not responsible for issuing refunds, as we do not process the actual sale. However, we’re here to help:

  • If you are unable to reach the vendor after a reasonable time,

  • Or if you believe the vendor has violated marketplace guidelines,

You may contact our support team at hello@applaud.pro and we’ll step in to review the situation.

⚖ Buyer Protection

To maintain trust and safety in our community:

  • Vendors who fail to honor their stated refund policies may be penalized or removed from the platform.

  • Buyers are encouraged to leave reviews based on their experience to help others make informed decisions.

What You Can Sell on APPlaud

1. Software & Automation Tools

Streamline workflows with custom software, productivity apps, or automation tools that help businesses run smarter and faster.

2. Business Applications

Solutions designed to boost operations — from inventory systems and CRMs to HR, finance, and admin tools.

3. E-commerce Solutions

Digital products for online sellers: storefront apps, checkout plugins, product configurators, and logistics tools.

4. Online Courses & Digital Learning

Teach what you know. Sell self-paced courses, downloadable masterclasses, learning kits, and training bundles.

5. Tech Support Services

Documentation templates, explainer videos, user onboarding kits, and support tools tailored for tech startups.

6. Compliance & Business Support

Resources for startups and SMBs: business registration guides, government compliance kits, and licensing support packs.

Membership

  • Free

    Joining Fee: ₱0
    Commission Fee: 20%
    Features:
    Limited listings up to 2 software listings
    Basic analytics
    Access to marketplace community/forum
    Product promotion in newsletters
    Email support

    Start Selling With Us 

  • Pro

    Joining Fee: One time joining fee of Php 1500
    Commission Fee: 20%
    Features:
    Up to 5 software listings
    Advanced analytics
    Access to marketplace community/forum
    Access to buyer insights
    Product promotion in newsletters
    Social Media exposure
    Email support
    Start Selling With Us 

  • APPlaud Prime

    Price: Monthly fee of 5000
    Commission Fee: 20%
    Features:
    Unlimited listings
    Priority search placement
    Product promotion in newsletters
    Social Media exposure
    Google Ads
    Events Marketing collaborations
    Email Support
    Start Selling With Us 

Frequently Asked Questions

What are the requirements to become a seller on APPlaud?

To join APPlaud, your business must be legally registered in the Philippines. This includes registration with the DTI or SEC, BIR, and your Local Government Unit (LGU). Only compliant companies are eligible to list their products.

What are the expectations as an APPlaud seller?

Your Role as an APPlaud Seller

Welcome to APPlaud — where digital creators, software makers, and SaaS innovators connect with businesses that need their solutions the most.

To keep our marketplace trusted, vibrant, and growing, here's what we expect from our seller community:

✅ What We Expect From You


: Deliver high-quality digital products and services that solve real problems and create meaningful impact.


: Ensure you have the proper business registrations (DTI/SEC, BIR, and LGU).


: Answer customer inquiries promptly and professionally.


: Make sure your product listings are accurate, up-to-date, and clearly presented.


: Conduct all transactions with honesty, professionalism, and respect.

💾 Our Partnership Terms


: APPlaud takes a 20% commission on every successful sale. This supports platform hosting, ongoing marketing, customer acquisition, and community building.


: We highly encourage keeping all transactions within APPlaud. This ensures security, builds customer trust, and allows you to gather verified product reviews—helping attract even more buyers.


: Weekly payouts are released every Friday, with a cut-off every Monday at 11:59 PM.

By joining APPlaud, you're not just listing software—you’re becoming part of a mission to power up businesses across the Philippines with quality digital solutions.

How much does it cost to sell on APPlaud?

Selling on Applaud is simple and flexible—designed to fit your business needs whether you're just starting out or scaling up.


It’s free to join! You can list your software and start selling right away with no upfront cost.

For a one-time fee of ₱1,500, Pro members get access to enhanced features and visibility on the marketplace—perfect for growing vendors.

For those who want premium exposure and exclusive benefits, Applaud Prime is available at ₱5,000/month.

Note: All membership tiers are subject to a 20% commission on each sale made through the marketplace.

How can APPlaud help my digital product grow?

APPlaud gives your digital product fexposure to a targeted audience actively looking for tools and solutions. We make it easier for you to connect with potential buyers, so you can focus on building while we help with visibility.

How often are payouts made?

Payouts are done once a week. The transaction cut-off is every Monday, and payouts are released on Fridays of the same week.

Can I still transact outside of Applaud?

Absolutely! You're free to transact outside of Applaud. However, only verified buyers through the platform can leave you a review. In the service industry, reviews are powerful—they serve as your best marketing tool. These verified testimonials can also strengthen your credibility when joining competitions or pitching to investors, showcasing real proof of your concept’s success.